Three Anchoring Managerial Mechanisms to Embed Sustainability in Service Organizations

The aim of this discussion paper is to address three major concerns in establishing sustainability service organizations regarding the intersections among external reporting, internal governance, and business management innovation. External reporting addresses issues related information specificities determinants, pros cons mandating CSR disclosures, need for assurance. refers opportunities challenges services introduce sustainable models Finally, governance prioritizes control process systems employed by managers make informed decisions implement strategies. By means an extensive sophisticated literature review, article contributes untangling that face when adopting practices commit sustainability. Specifically, how company-level mechanisms transparency, accountability, innovation are linked system-level implementation lead adoption organizations.